A STUDY OF HEALTHCARE RISKS AND MITIGATING STRATEGIES: CASE OF SHAAM HOSPITAL UAE

Abstract

Objective: Healthcare services in hospital environments are frequently beset by numerous risks that may result in negative outcomes and operational inefficiencies. This study seeks to examine the healthcare risks and their effects at Shaam Hospital, UAE.

Research Method: The study employed a quantitative research methodology to gather data from hospital operational staff. Statistical instrument Statistical Package for the Social Sciences (SPSS) was used to perform a comprehensive analysis of the data, discerning critical risk factors.

Findings: The risks are categorized in three categories as regulatory and legal risks; operational and resource Risks; clinical and patient care risks. In regulatory and legal risks; regulatory audits are conducted regularly to ensure legal compliance in operations, has the highest meanwhile in operational and resource Risks, the highest-ranked item is "There is effective management of hospital equipment and supplies". In clinical and patient care risks in a healthcare facility, "The hospital ensures timely and accurate diagnosis for all patients" is highest ranked risk. Mitigating and corrective strategies were also classified in three categories as Enhancement of Medication Safety Systems; Promotion of a Strong Safety Culture; implementation of comprehensive infection control programs. "The hospital uses technology, such as barcoding or electronic prescribing, to enhance medication safety"; "Safety rounds are regularly conducted to identify potential hazards and safety risks"; "Hand hygiene compliance is regularly enforced and monitored throughout the hospital" are highest ranked measures in the above categories respectively.

Originality: This research aims to offer significant insights into healthcare risk management, thereby enhancing the development of safer and more resilient healthcare systems in the UAE and beyond